Episode 15: Extracting the Value from Customer Complaints

August 18, 2018 00:12:51
Episode 15: Extracting the Value from Customer Complaints
Make It Right - Industry Experts
Episode 15: Extracting the Value from Customer Complaints

Aug 18 2018 | 00:12:51

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Show Notes

Customer complaints can provide huge value and insight to a company. Kevin Snook talks to Janet Eastman about how best to handle and manage through customer complaints to extract that value and secure a loyal customer. Join Kevin and Janet for Episode 15 of the Make It Right podcast.

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