Promo #93: Knowledge Management - Building a Business Brain Trust

Speaker 0 00:01 If you always do as you always did, you'll always get what you always got. How to break that cycle with knowledge management in your company coming this week on makeup, right? But Speaker 1 00:12 working with a team of engineers and, uh, that were responsible for building equipment for a company and almost every project they built, the machines were unreliable. They weren't making repeatable, stable processes. We actually called them, uh, called them out saying, all you're doing is building machines to build scrap. And, uh, it just, it was just crazy until they started doing the lessons learned, uh, and, and found out what the, you know, what the issues were that things started to improve, but it, it was just, you know, just doing the same, doing the same and uh, and building machines the same way and thinking the same way until they did lessons learned. And then the story changed. Speaker 0 00:57 Continuous improvement experts. And Yankelovich is my guest this week on makeup right?