Latest Episodes
![Episode Cover](https://episodes.castos.com/lucidi4/images/Untitled-design.jpg)
A Preview of Episode 15 - Extracting the Value from Customer Complaints
In Episode 15 Kevin Snook discusses how customer complaints are of huge value to a company when handled correctly. Full show coming Friday!
![Episode Cover](https://episodes.castos.com/lucidi4/images/Untitled-design.jpg)
Episode 13: Artificial Intelligence - Enemy or Enabler?
In Episode 13 Janet and Kevin look at the impact Artificial Intelligence is having on the manufacturing industry and how that impact varies in...
![Episode Cover](https://episodes.castos.com/lucidi4/images/Untitled-design.jpg)
Episode 12: The Future of the Diaper Industry with Carlos Richer
This is part 2 of Janet’s conversation with diaper manufacturing industry expert Carlos Richer. He joins Janet to discuss the future of diapers and...
![Episode Cover](https://episodes.castos.com/lucidi4/images/Untitled-design.jpg)
A Preview of Episode 13: Artificial Intelligence - Enemy or Enabler?
Check out the preview of Episode 13 where Janet and Kevin look at the impact AI is having on the manufacturing industry and discuss...
![Episode Cover](https://episodes.castos.com/lucidi4/images/Untitled-design.jpg)
Episode 10: Cranking Up the Dimmer Switch to Achieve Employee Engagement
Maintaining enthusiasm on the job day after day is not easy for employees or management. Perhaps your manufacturing company is unknowingly suffering from the...
![Episode Cover](https://episodes.castos.com/lucidi4/images/Untitled-design.jpg)
A Preview of Episode 10 - Cranking Up the Dimmer Switch
Get a sneak list to find out how not to be afraid of employee engagement and how to embrace and harness it!