Promo 88: LUSH Cosmetics - Going for It in the Long Game

January 20, 2020 00:01:20
Promo 88:  LUSH Cosmetics - Going for It in the Long Game
Make It Right - Industry Experts
Promo 88: LUSH Cosmetics - Going for It in the Long Game

Jan 20 2020 | 00:01:20

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Show Notes

Success doesn't happen over night. For LUSH Cosmetics North America it's been a 24 year journey so far with many ups and downs. This week on Make It Right Janet continues her conversation with LUSH Director of Product Graham Brown who discusses how they've weathered the good and not so good as well as sharing thoughts on the company's unique corporate structure, high employee engagement and how he sees his role as a leader. Full show coming Friday January 24.

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Episode Transcript

Speaker 0 00:01 Coming up this week, I'll make it right. Manufacturing success in North America, Mick lush cosmetics, director of product Ram Brown, Speaker 1 00:09 you have to keep going. You know, like there's sometimes where you feel like, wow, this is just hard. And, and, and it's almost like when you can afford to quit is exactly when you can't afford to quit, you know, it's gotta be bigger than yourself and it's gotta be bigger than them. The company itself as well. Like what is being really connected to the purpose of what you're doing and sticking with it and trying to do your best. Like we've had all sorts of challenges in supply chain, whether it's, um, currency fluctuations and we've had some, some scary stories of getting it wrong as far as trying to hedge currencies, things like that. But what we've done is we've developed policies over the, over the course of learning from those mistakes, mistakes are, are going to happen. And I think the key there is to, it's just to learn from it as rapidly as possible and incorporate that into your business. I actually think some of the best things have come from difficult times, both in how we've organized ourselves and, and uh, and really, I think all the growth as a company, but also as an individual comes right on the back of Speaker 0 01:10 the darker case, lush cosmetics, 24 year pursuit of success with IX, director of product Ram drown. Just make it right.

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